Overview of manpower service at the customer's location
SGL provides skilled manpower to directly support customer operations at their premises, covering warehouse, production, and end-to-end logistics activities, with a focus on improving operational efficiency, reducing costs, and enhancing organizational flexibility.
Our personnel are systematically recruited and trained, with a clear understanding of real operational processes, and are capable of performing various tasks such as loading/unloading, picking, packing, sorting, inventory handling, and other related support functions.
With the on-site service model, customers can closely control and monitor operations, while reducing the burden of internal workforce management, including recruitment, training, and overall human resource management, allowing them to fully focus on their core business
Reasons to choose SGL for manpower service at the customer's location
Storage layout design based on customer site conditions
On-site expert team at the customer’s premises
Delivery of raw materials in line with the production plan
Complete, accurate, and traceable data
Continuous operations without interruption
No concerns when employees resign
Skilled personnel with continuous development
SGL’s team is trained in operational skills, safety standards, and work discipline, with experience in logistics, warehousing, and industrial sectors, enabling them to start work immediately with minimal adjustment time
Significant reduction in human resource management burden
SGL takes full responsibility for workforce management processes, including recruitment, selection, training, work scheduling, wage and benefits administration, as well as employee turnover management, helping customers reduce HR workload and organizational complexity
Standardized and highly consistent operations
We have systematic supervision and performance monitoring processes to ensure operations are efficient, consistent, and in line with established standards
Rapid service readiness
Able to prepare and deploy personnel within a short timeframe, effectively supporting urgent requirements or periods of increased workload (Peak Season)
End-to-end logistics services
In addition to manpower services, SGL also provides warehousing, transportation, and customs clearance services, allowing customers to consolidate services under a single provider, increasing convenience, reducing redundancy, and improving coordination efficiency
Our experience in manpower service at the customer's location
SGL has experience in providing manpower services to customers across various industries, including automotive, electronics, fast-moving consumer goods (FMCG), and e-commerce, each with different operational requirements.
Our team has experience working in areas with specific requirements such as free zones, bonded warehouses, and industrial plants, operating under strict safety standards, regulations, and compliance requirements of each area.
With a deep understanding of real operational challenges, SGL is able to deliver effective, practical manpower solutions tailored to each organization’s context, helping to improve efficiency, reduce risks, and support sustainable business growth
Case study
Automotive industry – Spare parts warehouse operations support project
Customer
Automotive manufacturer and distributor
Challenges
The customer has continuously increasing volumes of spare parts storage and distribution due to market expansion and the growing number of service centers, resulting in more complex warehouse processes such as inbound, put-away, and picking. In addition, there is a need to maximize inventory accuracy and delivery lead time efficiency
SGL’s solution
SGL deployed a team of personnel with experience in warehouse and automotive logistics operations at the customer’s premises, with workforce planning aligned to workload in each period, and assigned supervisors to closely control operations and ensure quality.
In addition, SGL supported the improvement of workflows to enhance agility, such as product zoning, defining picking routes, and managing operations during peak periods
Results
- Increased speed in order preparation processes
- Reduced errors in picking and delivery
- Improved inventory accuracy
- Enhanced overall warehouse operational efficiency
- No concerns when employees resign
